Privacy statement - Kleinveld website and webshop

This privacy statement applies to the use of our website and webshop. Kleinveld is committed to protecting your personal data and processes it in accordance with the General Data Protection Regulation (AVG).

1. Responsible

Kleinveld B.V., based in Zuidlaren, is responsible for processing your personal data. For questions, please contact us at office@kleinveld.nl.

2. What data do we process?

When using our website and webshop, we may process the following data:

  • Name and company details
  • Address, postal code, city, country
  • Phone number and e-mail address
  • Invoice and payment details (incl. VAT number if applicable)
  • Login details (for an account)
  • IP address, browser data and usage statistics (via cookies)
  • Newsletter preferences

3. Purposes of processing

Your data will be used exclusively for:

  • Processing and delivery of orders
  • Creating and managing a customer account
  • Sending invoices and payment reminders
  • Customer service and communication
  • Sending newsletters (if you have given your consent)
  • Legal obligations, such as tax records

4. Retention period

We do not store personal data for longer than necessary:

  • Administrative data: 7 years (tax retention obligation)
  • Customer and order data: up to 2 years after last order
  • Newsletter data: until unsubscription
  • Cookie data: according to legal deadlines and settings in your browser

5. Sharing with third parties

We share your data with third parties only if necessary for the performance of our services, such as:

  • Payment service providers
  • Carriers and delivery services
  • Hosting provider and web shop software
  • Administration and accounting firm

We conclude processing agreements with these parties. We do not transfer data outside the EU.

6. Security

We take appropriate technical and organisational measures to secure your personal data, including encrypted connections (SSL), password policies and access restrictions.

7. Cookies

Our website uses cookies for a properly functioning webshop, statistics tracking and marketing purposes. You can manage cookies via your browser settings.

8. Your rights

You have the right to access, correct, delete, restrict processing, data portability and withdraw previously given consent. To do so, please contact us at office@kleinveld.nl.

9. Complaints

Do you have a complaint? Please contact us. If we cannot work it out together, please contact the Personal Data Authority (www.autoriteitpersoonsgegevens.nl).

10. Changes

We may update this privacy notice. Please check this page regularly for the most up-to-date version.